Utility Rates

<strong>Overview</strong>

Billing and Due Dates:

  • If your bill is mailed out on the 3rd, it will be due on the 20th of the same month.
  • If your bill is mailed out on the 17th, it will be due on the 5th of the following month.
  • If your billing date lands on a weekend or holiday, the due date will be the following business day.

Late Payment Penalties:

  • Due dates are the 5th and 20th each month. This is dependent on your location on your reading routes and cannot be changed.
  • Bills are due by 5 pm on your due date. This is not dependent on your payment method.
  • Late fee is 10%

Disconnects For Non-Payment:

  • A $50 flat-fee will show up on your bill as a service charge for late payment. The $50 will be charged if you are ten days past due and still carry an unpaid balance over $50.00. We do not require you to pay an additional deposit to be reconnected; however, you will be responsible for your past due balance in addition to the $50 service charge.

If your account has been disconnected please contact our office for reconnect information. 417-725-3229



Payment Plans:

We offer a 3-month payment plan to those who are struggling to pay utility bills. This will take your entire past-due balance and spread it out over three months in addition to your current bills to help catch up. If you miss an installment, your past-due balance is then due immediately or you are subject to disconnection.

Need Help Paying your Bills?

More Helpful Links

Residential Rates

Header text

Electric:

Residential Rates

Base Rate: $15.15

Charge per kWh: 10.66 cents

Solar net metering: $0.05782 per kWh

Outdoor Lights: $15.15 a month

Sewer:

Inside City Limits

Base Rate: $13.25

Charge per 1,000 gallons: $4.14

Outside City Limits

Base Rate: $13.25

Charge per 1,000 gallons: $6.21

Water:

Inside City Limits

Base Rate: $15.00 includes first 3,000 gallons

Additional water billed at $2.85 per 1,000 gallons

Outside City Limits

Base Rate: $22.50 includes first 3,000 gallons

Additional water billed at $4.28 per 1,000 gallons

Bulk Water

Per 1,000 gallons: $5.00

Trash:

Residential Rates

1 Cart: $12.92

Additional Carts: $2.05

Curbside Recycle: No extra charge

Senior Bags: $30.75 (2.05 per 15-bag roll)

Senior Recycle (optional): $2.05

Recycle Center Fee: $1.50

Commercial Rates

Electric:

Small Commercial:

Service Availability (Single Phase): $15.15

Price per kWh: $0.1032 per kWh

Service Availability (Three Phase): $33.33

Price per kWh: $0.1032 per kWh

Large Commercial:

Service Availability: $202.00

All kW Demand: $7.83

Price per kWh: $0.06927

Industrial (150+ kW):

Service Availability: $202.00

All kW Demand: $7.83

Price per kWh: $0.06395

Primary with Transformation (300+ kW):

Service Availability: $605.00

All kW Demand: $7.83

Price per kWh: $0.06395

Primary without Transformation (300+ kW):

Service Availability: $105.00

All kW Demand: $7.83

Price per kWh: $0.06395

Sewer:

Inside City Limits

Base Rate: $13.25

Charge per 1,000 gallons: $4.14

Outside City Limits

Base Rate: $13.45

Charge per 1,000 gallons : $6.24

Water:

NOTE: Commercial water customers located inside city limits will be charged the rates listed below. Commercial customers located outside city limits will be charged 1.5x the published rates.

Availability Charge Base Rates

1” Meter Base Rate: $45.00

2” Meter Base Rate: $130.50

4” Meter Base Rate: $275.50

Commercial customers pay the base availability charge as determined by the size of their meter, plus the applicable usage rate.

Usage Rates

Less than 100,000 gallons used: $2.35 per 1,000

100,000 to 500,000 gallons: $1.70 per 1,000 500,000+ : $1.40 per 1,000

Bulk Water

*only available at our Bulk Water Station

Per 1,000 gallons : $4.50