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Report an Electric Outage

You can count on us to restore power as fast as safely possible.

If we are aware of a power outage impacting a significant amount of Nixa Utilities electric customers, we will update the map below to highlight areas known to be currently without power. However, we may not yet be aware of an electric outage impacting your address, in which case, we ask that you call 417-725-3229 or use the form at the bottom of this page to report an outage or damage to Nixa’s electric distribution system infrastructure.

STEP 1: Call 417-725-3229 to report your outage.

STEP 2: If your call isn’t answered, please fill out the form below.

Electric Feeder Areas Map

Why is the line busy when I call to report an outage?

If you call 417-725-3229 after normal business hours, the line may be busy in the event of a large power outage which impacts many customers who may all call in to the answering service at the same time. If you see the map below updated to show the area you reside in is known to be impacted by an outage, please only stay on the line if you can report the location of a blown or sparking transformer, downed power lines, or other visibly damaged electric infrastructure. You may also report such damage using the online form at the bottom of this page, which sends information directly to crews working on the ground to restore power so they can locate problems and address them more quickly. Thank you!

Report an Electric Outage

To report a power outage, please first call 417-725-3229. If the line is busy, you may use this form to report the location of a power outage, or to report the location of visibly damaged electric system infrastructure. It is important to note that staff may not be notified of your submission until the next business day, which is why the fastest way to report an outage 24/7 is by calling 417-725-3229.
The power is currently out at my address
Utility Account in Good Standing(Required)
NOTE: If your Nixa Utilities account is past due, the power may have been cut off to your address until payment arrangements are made to bring the account back into good standing. Once payment is made, we will dispatch a utility worker to restore power on the next business day.
Address

Help us restore power faster

Reporting the location of visibly damaged electric system infrastructure can help our electric line workers to identify the sources of outages faster so we can repair them and restore power. If you see damage, please tell us ASAP!
I don't see any damaged electric infrastructure
To report the location of visibly damaged electric system infrastructure, please select one of the following
Address as close as possible to the exact location where we can find the damage which you are reporting.
This field is for validation purposes and should be left unchanged.

Utilities

Department Contact

707 W. Center Circle
Nixa, MO 65714 

24/7 Phone: 417-725-3229

utilitybilling@nixa.com


Hours
Monday - Friday: 8:30 am - 4:30 pm