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Utility Department

 

707 W. Center Cir.
PO Box 395
Nixa, MO 65714

Phone 417-725-3229
Fax 417-725-7132

Hours: 8:30 am-4:30 pm, Mon-Fri

Residential Trash Pick Up Information &Schedule

 

The Utility Department is where new City of Nixa residents sign up for Electric, Water, Sewer and Trash Pick-up and pay utility bills. The City of Nixa Utility Department is responsible for the billing of Electric, Water, Sewer and Trash Pick-up for City residents and businesses.

Customer Service Technicians (CST) conduct meter readings in one-half of Nixa every two weeks. An effort is made to read the more than 6,000 customer water and electric meters atPicture of front of Utility Building approximately the same day of each month.

The Utility Account Specialists monitor the bills very closely. If there appears to be a large discrepancy in the amount of the bill from the previous month, the CST makes a second site visit to check the readings for accuracy. This results in determining if there may be a water leak, etc., which assists in alerting the customer to the problem.Our town is experiencing a growth spurt and due to a transient population, CSTs read new meter requests and requests for final reads before customers move in or out. The CSTs work closely with building contractors by locating and marking all of the City's utilities upon request; and installing  new water meters when building construction begins.